1. Information We Collect

We collect information you provide directly to us, such as when you create an account, use our AI nutrition planning services, or contact us for support. This may include your name, email address, dietary preferences, health goals, and other information relevant to providing personalized nutrition recommendations.

Moreover, we collect messages and prompts you submit through text chat, or voice input during conversations, usage data related to session duration and token limits. We do not require payment information at this time.

2. How We Use Your Information

We use the information we collect to provide, maintain, and improve our AI-powered nutrition services, including creating personalized meal plans, answering your questions through our 24/7 AI chat, and tracking your progress with our rewards system.

AI responses are generated automatically and are intended for informational purposes only.

3. Third-Party Services

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this privacy policy. We may share your information with trusted service providers who assist us in operating our platform.

To deliver app functionality, we use trusted third-party services: • OpenAI (ChatGPT), to generate AI text responses • ElevenLabs, to generate AI voice responses

User inputs (text or voice) are securely transmitted to these services only for the purpose of generating responses. We do not allow these providers to use your data for advertising or marketing.

4. Data Security

We implement reasonable technical and organizational safeguards to protect your information. While we strive to protect your data, no method of electronic transmission or storage is 100% secure.

5. Voice Data & Audio Usage

When you initiate a voice conversation: • Audio is processed temporarily to generate AI responses • Audio data is not sold or used for advertising • Voice interactions are limited to a maximum duration per session to control system usage

6. Data Retention

We retain user data only as long as necessary to: • Provide the service • Maintain conversation functionality • Meet legal or operational requirements

You can delete your account and associated personal data within the app at any time.

7. Your Rights

You have the right to: • Access your personal information • Request correction or deletion of your data • Stop using the service at any time

You may also opt out of certain communications from us. To exercise these rights, please contact us using the information provided below.

8. Under-Construction Features

Some features, such as the questionnaire page, are currently under development and are not active in this version of the app. No data is collected through these inactive features.

9. Terms of Service

By using our AI nutrition platform, you agree to use the service responsibly and in accordance with applicable laws. Our AI recommendations are for informational purposes and should not replace professional medical advice.

10. Contact Us

If you have any questions about this Privacy Policy or our Terms of Service, please contact us at contact@nufytech.ca.